After-market parts specialists
Mines can no longer afford unnecessary downtimes resulting from untimely deliveries or costly replacement parts. Some companies are looking to after-market parts (AMP) specialists to assist them where the OEM can not.
For example, Mike Lamb at DRD Resources was having continued breakage issues with his supplier of impellers for slurry pumps. Chemical analysis determined that the percentage of chrome making up this HCWI impeller was in fact too high for his operating conditions. Lamb’s current supplier only offered 22% chrome. He found an alternative supplier, but the expected delivery time was over 16 weeks and that was unacceptable. Lamb needed a company that could reverse engineer his impeller to find the combination of alloys that would work best, with the shortest downtime, and offer a cost break in replacement parts. Through research he found and an AMP specialist that could meet all of his requirements, while meeting change-out deadlines.
Because the needs of customers are so variable, it is difficult for an OEM supplier to stock all site-specific parts potentially needed. AMP companies such as ICS Wear Group of Surrey, B.C., are willing to work directly with their customers to stock essential replacement parts specific to the needs of the individual. This eliminates the manufacture time and reduces delivery time to just shipment, allowing customers to be competitive in today’s ever-increasing market needs.
For more information contact Paul R. A. Pipke of ICS at phone 604-596-4961 or [email protected].