PR Engineering proud of 50 years
Being in business for 50 years is a milestone, regardless of what business it is.
In fact, surviving half a century in any walk of professional life is something to talk about and that’s why PR Engineering of Oshawa, Ontario, is extremely proud to spread the word about its 50th Anniversary.
Since its inception in 1965, PR has been providing complete service and repairs to most makes and models of mining and aggregate equipment, as well as remanufacturing jaw, cone and gyratory crushers.
Its current location at 249 Toronto Avenue, Oshawa, has been the hub of the manufacturing process since 1978 where most work is done in-house.
The company remains small in size, employing 45 personnel at its 45,000-square-foot factory, many of whom have been with the company for more than 10 years.
And it’s these veteran employees, says Company President Linda Grieco, who are the backbone of PR Engineering.
“With the experience and skill level that our people bring to the table, there aren’t too many jobs the company can’t handle,” says Grieco.
“We have a steady flow of repeat customers who look to us for not only routine service but also in times of major breakdowns. It’s our ability to mobilize our people at short notice that makes us stand out among our competitors. It’s this range of services and dedication to our customers that has kept us in business for so long and while some of the jobs are far from routine, we like solving problems for people who come to us for answers.”
Grieco says the company works on the business approach: “We do what needs to be done, when it needs to be done.”
The industry has changed a lot in the last 50 years, but what never seems to change are the customers and while some mines close, quite often the personnel from those mines re-surface at another property and more often than not reconnect with PR Engineering.”
General Manager Gary Robinson says, “If you treat people well in this business, they will remain loyal to you.”
Robinson is one of those ‘veterans’ mentioned earlier who has more than 35 years employment with the company and has seen more than most.
“Probably the biggest change I’ve seen is in the equipment we service,” says Robinson. “When I first started, we manufactured and re-built jaw crushers exclusively but over the years we have branched out into cone and gyratory parts and service. We have now become a leader in cone repairs and will work on anything from the smallest HP machines to seven-inch Symons machines.
“Because of today’s production schedules and the demand for continuous performance from the equipment, there’s more stress on the various components to perform without failure and if a company invests in a repair, they want to know that it will be done right and for a fair price.”
And that, says Robinson, is why the customers keep coming back and why we get so many new customer referrals from them.
Despite the growth of their customer base, the company’s philosophy is still to treat the customer with respect and give them the best effort you possibly can. That philosophy, together with the dedicated employees and loyal customers, is why PR Engineering is proud of its past and is looking forward to a very bright future.