SOFTWARE: Customize mobile apps and dashboard reports with ScoopMAE

VANCOUVER – The advent of powerful, user friendly mobile phone and tablet devices in conjunction with reliable, always connected cloud computing services has given rise to a new category of enterprise IT solutions, Mobile Awareness and...

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VANCOUVER – The advent of powerful, user friendly mobile phone and tablet devices in conjunction with reliable, always connected cloud computing services has given rise to a new category of enterprise IT solutions, Mobile Awareness and Engagement (MAE). Vancouver-based ScoopMAE is leading the way with the launch of the Scoop® 4.0 Enterprise Mobility Platform.

Using Scoop, operations personnel are able to quickly and build, deploy and maintain their own mobile apps without the need to hire developers or endure long project lifecycles and tech obsolescence. The apps are configured and run within the Scoop environment, ensuring strong security and flexible access control. The common platform also enables managers to easily run reports by cross-linking and analyzing data pulled from multiple sources.

“Over the years I spent a lot of time working in the field and witnessed firsthand how overwhelmed teams were with juggling all of the tools needed to properly capture and share information with their home offices,” said Babak Sardary, CEO and co-founder of ScoopMAE. “It became clear what these teams really wanted was a new way to record, share, and collaborate together. In essence, we’ve given them a modern, multimedia means of communicating.”

ScoopMAE’s solutions can be utilized by a wide variety of industries for purposes including:

  • Mining, Resources: Mine and exploration site inspections and audits
  • Field Services: Field ticketing and support requests
  • Energy and Utilities: Inspections, audits, and check sheets
  • Manufacturing: Plant inspections and audits
  • Retail, Logistics: Retail store inspections and distribution center audits
  • Insurance: Claims, appraisals and application forms

One example of an industrial enterprise leveraging the platform for reduced costs and increased business efficiencies is a renewable energy company managing its wind or solar energy farms.

The operations manager would deploy Scoop® 4.0 Enterprise Mobility Platform and configure the various Scoop apps needed by its workforce. Each app corresponds to a specific form, workflow, basically a business process such as a site report, inspection or audit.

The manager would also set parameters on which workers have access to each app, and the apps can be customized with the appropriate metrics. For example, the operations manager at the renewable energy company could set things up so the field workers in the southeast are asked to gather information specific to the three wind farms located there. The field team would then access the solution on their iOS or Android device, log in, and open the appropriate apps in order to report the appropriate “scoops.” If they have a question about a physical problem on site, a picture or video can be taken and made available to their entire team so they can seek advice in real time.

Meanwhile the data including multimedia is automatically synched with all of the information in the platform cross-linked with the right scoops and available to the management team for reports and trouble shooting. In this type of a scenario, the home office team may spot an issue with a wind turbine or photovoltaic cell and course correct it immediately or they may find a trend in the data via graphical analytical reports such as a common lubrication problem with a certain model wind turbine gearbox which can then be shared as a preventative maintenance best practice across the company to avoid costly overhauls.

More information on the Scoop 4.0 enterprise mobility platform available at ScoopMAE.com

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