FORT McMURRAY, Alberta – GIW Industries, a leading designer and manufacturer of heavy duty centrifugal slurry pumps, has expanded its Regen service centre to better meet the growing needs of the oil sands industry. Construction of the expansion is moving along even with the frigid temperatures experienced recently. GIW hopes to see stock moving into the new facility by June.
To ensure oil sands customers can get the local service they need, the GIW Centre is expanding to 2,695 m3 from 1,765 m3 of climate controlled building, not including the outdoor stockyard.
GIW’s goal is to ensure that parts are on-hand and available when needed to protect customers against unexpected downtime. To meet this goal, the facility can house over $8 million worth of inventory and accepts two dedicated stock trucks every week and contract trucks as needed. GIW also consistently tracks each of their customer’s projects to maintain an inventory level that meets their anticipated maintenance needs.
The facility is also equipped to handle repairs. Rebuild capabilities include in-house service technicians who assemble to OEM specifications and standards. And to ensure the cleanest possible rebuild, the facility houses a dust-free clean room environment for bearing installation and final assembly.
With the expansion, the Fort McMurray Regen Service Centre’s expanded capabilities will include servicing to more than just pumps: GIW is proud to be an authorized Renew facility for Falk-Rexnord Canada, offering repair services for gear reducers and other related drive equipment.
The expanded service centre is also equipped to handle the challenges of remote customers. GIW understands that because of the remote location of the oil sands, it’s time consuming and expensive to ship equipment back to the manufacturer for maintenance that could potentially be performed on site. This is why the Fort McMurray location provides local experts who are on call to diagnose problems and repair or refurbish parts on site as needed.
GIW Industries is a KSB company. Visit KSB.com/GIW-en.